Terms and conditions
https://website-complet.com – is the commercial name of Sicoralisi S.R.L., a legal entity of Romanian nationality, with order number in the Trade Register J22/1728/28.07.2016, unique tax registration code 36365660.
Bidding platform – https://website-complete.com
Website – the https://website-complete.com domain and its subdomains;
Document – these Terms and Conditions.
Seller – https://website-complete.com
Buyer – natural person, legal person or any other entity that creates an account on https://website-complete.com and makes a request / order with the intention of purchasing the services offered on the bidding platform;
Client – natural person, legal person or any other entity that has or obtains access to the CONTENT, through any means of communication made available by https://website-complete.com (electronic, telephone, etc.) or based on an agreement of use existing between https://website-complete.com and this one and which requires the creation and use of an ACCOUNT.
Bidders – Persons who intend to perform services available through the platform.
User – any natural person, legal entity or any other entity registered on the site, who, by completing the Account creation process, has agreed to the site-specific clauses in the Terms and Conditions section.
Account – the section of the website consisting of an e-mail address and a password that allows the buyer to submit the order and which contains information about the customer / buyer and the history of the buyer on the website (orders, tax invoices, etc.).
Order – an electronic document that acts as a form of communication between the seller and the buyer through which the Buyer conveys to the Seller, through the Site, his intention to purchase Goods and Services from the Site.
Goods and Services – any product or service, including the documents and services mentioned in the order, to be provided by the seller to the buyer as a result of the concluded contract.
Contract – represents the remote contract concluded between the seller and the buyer, without the simultaneous physical presence of the seller and the buyer.
all the information on the website that can be visited, viewed or otherwise accessed by using an electronic device;
the content of any e-mail sent to buyers by the seller by electronic means and/or any other means of communication available;
any information communicated by any means by an employee or collaborator of the seller to the buyer, according to the contact information, specified or not by him;
information related to the goods and/or services and/or rates charged by the seller in a certain period;
information related to the goods and/or services and/or rates charged by a third party with whom the seller has concluded partnership contracts, during a certain period;
data relating to the seller, or other privileged data of the seller.
Review – an evaluation written by the owner or beneficiary of a product or service, evaluation based on personal experience and his ability to make qualitative comments and to say whether or not the product or service complies with the specifications mentioned by the seller.
Rating – way of expressing the degree of satisfaction of a user / client / buyer with a service or product. The rating is expressed in the form of stars, each expert being able to receive a score from one star to five stars. This degree of satisfaction will always be associated with the review written by the user / customer / buyer on the seller.
Comment – appreciation or observation with a constructive critical purpose, on the side of a review or other comment.
Question – form of addressing other users / clients / buyers with the aim of obtaining information about the products or services from the respective page.
Answer – written information that is sent to the user / client / buyer who asked a question on the website, on the page of a certain product. The answer is an explanation offered by a user / client / buyer to another user / client / buyer in a discussion.
Newsletter – means of periodic information, exclusively electronic, respectively electronic mail (e-mail, SMS) on the goods and services and/or the promotions carried out by the seller in a certain period, without any commitment from the seller with reference to the information contained in this.
Transaction – the collection or reimbursement of an amount resulting from the sale of a good and/or service by https://website-complete.com, to the buyer, by using the services of the card processor agreed by the seller, regardless of the method of delivery.
Specifications – all specifications and/or descriptions of goods and services as specified in their description.
The final purchase value is represented by the price selected by the customer (VAT is not added);
By registering an order on the website, the buyer agrees to the form of communication (telephone or e-mail) through which the seller carries out its commercial operations.
The notification received by the buyer, after placing the order, has the role of information and does not represent the acceptance of the order. This notification is made electronically (e-mail) or by telephone.
For justified reasons, the seller reserves the right to change the quantity of goods and/or services in the order. If he changes the quantity of goods and/or services in the order, he will notify the buyer at the e-mail address or phone number provided to the seller when placing the order and will return the amount paid.
The contract is considered to be concluded between the seller and the buyer at the moment the buyer receives from the seller, via e-mail and/or SMS, the notice of placing the Order into operation.
ONLINE SALES POLICY
Access to place an order is allowed to any customer / buyer. For justified reasons https://website-complete.com reserves the right to restrict the access of the Client / buyer in order to place an order and / or to some of the accepted payment methods, if it considers that based on the conduct or activity the customer / buyer on the website, his actions could harm https://website-complete.com in any way. In any of these cases, the customer / buyer can contact the customer relations department of https://website-complete.com, to be informed about the reasons that led to the application of the aforementioned measures.
Communication with the seller can be done through direct interaction with him or through the addresses mentioned in the “contact” section of the website. The seller has the freedom to manage the information received without having to provide justifications for this.
In case of an unusually high volume of traffic coming from an internet network, https://website-complete.com reserves the right to ask customers / buyers to manually enter captcha validation codes, in order to protect the information from within the site.
https://website-complet.com can publish on the website information about goods and/or services and/or promotions practiced by it or by any other third party with which https://website-complet.com has concluded partnership contracts , in a certain period of time and within the limit of the available stock.
All rates related to the goods and/or services presented on the site are expressed
In the case of online payments, the seller is not/cannot be held responsible for any other additional costs borne by the buyer, including but not limited to currency conversion fees applied by the card issuing bank, in the event that the currency of its issuance differs from euro. The buyer is solely responsible for this action.
All the information used to describe the goods and/or Services available on the Site (static / dynamic images / multimedia presentations / etc.) do not represent a contractual obligation on the part of the seller, they are used exclusively for presentation purposes.
Upon delivery of the goods/services by the seller and their payment by the buyer, the buyer will be asked to write a review related to the purchased good or service. The request will be sent to the email address entered by the buyer in the account. In this way, the buyer contributes to the information of other possible users / clients / buyers on the site and is actively involved in the development of new services and in detailing the characteristics of the goods as completely as possible.
ASSIGNMENT AND SUBCONTRACTING
The seller can assign and/or subcontract a third party for services related to the fulfillment of the order, with the buyer’s information, without his consent being necessary. The seller will always be responsible to the buyer for all contractual obligations.
INTELLECTUAL PROPERTY RIGHTS
The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the site, are the exclusive property of https://website -complet.com, with all rights obtained in this regard directly or indirectly (through usage and/or publication licenses) being reserved.
The customer / buyer is not allowed to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any content in any context other than the one originally intended by https://website- complet.com, the inclusion of any Content outside the Site, the removal of the signs signifying the copyright of https://website-complet.com on the Content, as well as participating in the transfer, sale, distribution of materials made by reproduction, modification or display content, except with the express written consent of https://website-complete.com.
Any content to which the customer / buyer has and / or obtains access by any means, is under the incident of the document, if the content is not accompanied by a specific and valid user agreement concluded between https://website-complete.com and this one, and without any implied or express warranty from https://website-complete.com with reference to that content.
The client / buyer can copy, transfer and/or use content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the document.
If https://website-complete.com gives the Client/Buyer the right to use, in the form described in a separate user agreement, certain content, to which the Client/Buyer has or obtains access following this agreement, this right extends only to that or those contents defined in the agreement, only during the existence of this or these contents on the site or the period defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment on the part of https ://website-complete.com for the respective Client/Buyer or any other third party who has/obtains access to this transferred content, by any means and who could be or is harmed in any way by this content, during or after the expiration of the user agreement.
No content transmitted to the Client or Buyer, by any means of communication (electronic, telephone, etc.) or acquired by him by accessing, visiting and/or viewing does not constitute a contractual obligation on the part of https://website-complete.com and / or of the https://website-complete.com employee / collaborator who mediated the transfer of Content, if it exists, in relation to that content.
Any use of the content for purposes other than those expressly permitted by this document or by the user agreement that accompanies it, if it exists, is prohibited.
The client / buyer can place orders on the website, by placing a request that will include an exact description of the service to be provided (creation of an online store/site, SEO, design, extra options). The site administrator will analyze the order and, if it contains all the necessary elements, will contact the customer.
By completing the order, the buyer agrees that all the data provided by him, necessary for the purchase process, are correct, complete and true at the time of placing the order.
By completing the order, the buyer agrees that the seller can contact him, by any means available / agreed by the seller, in any situation where it is necessary to contact the buyer.
The buyer has the right to withdraw from the contract, to give up a service, within 5 calendar days, if the processing of the order has not been started and the payment has not been made, without citing any reason and without incurring any other costs.
If the buyer decides to withdraw from the contract, he will contact the https://www.https://website-complete.com platform.
SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL IS NOT ENSURED
The following are exempted from the right of withdrawal from the contract: service contracts, after receiving a prospective client with whom a service contract was concluded by the expert and this contract was started. The 5-day period provided for exercising the right of withdrawal begins on the date of receipt of the order via https://website-complete.com, if the work has not been started and processed by the expert.
If you have any concerns regarding the return of services, please contact us by email or at one of the phone numbers displayed on the website.
https://website-complete.com will maintain the confidentiality of any information you provide. The disclosure of the information provided will only be possible under the conditions mentioned in this Document.
No public statement, promotion, press release or any other way of disclosure to third parties will be made by the buyer / client regarding the order / contract without the prior written consent of the seller.
By submitting information or materials through this site, you grant the seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the seller can freely use, in his own interest, this information, ideas, concepts, know-how or techniques that you have sent to us through the website. https://website-complete.com will not be subject to obligations regarding the confidentiality of the information sent, if the legislation in force does not provide for other specifications in this regard.
By registering in the database of https://website-complet.com, the customer / buyer gives his express consent, within the limits of the legislation in force, to be contacted by third parties, partners of https://website-complet.com : marketing service providers, other service providers in order to fulfill the object of the contract concluded between the buyer and the seller, as well as by state and government agencies, when the specific legislation provides for this; as well as other companies with which https://website-complete.com can develop joint programs for offering goods and/or services on the market, etc.
https://website-complete.com newsletters are sent through specialized partners approved by https://website-complete.com. Thus, the confidentiality and security of the information are ensured.
When the customer creates an account on the site, he has the opportunity to express his agreement regarding the receipt of Newsletters.
Renunciation of receiving Newsletters does not imply renunciation of the acceptance given for this document.
The customer can change his option regarding the agreement issued to the seller at any time:
by contacting https://website-complete.com in this sense;
by changing the settings in the customer account;
by accessing the unsubscribe link displayed in the commercial messages received from the Seller.
BILLING – PAYMENT
https://website-complete.com will issue invoices to customers for the Services delivered.
From the moment of receiving the invoice, the buyer has a period of 3 (three) days to pay it.
The seller cannot be responsible for damages of any kind that the buyer or any third party may suffer as a result of the seller’s fulfillment of any of his obligations according to the order and for damages resulting from the use of the services after delivery and in particular for their loss .
By creating and using the account, the client / user / buyer assumes responsibility for maintaining the confidentiality of the account data (user and password) and for managing access to the account, and, to the extent permitted by the legislation in force, is responsible for the activity carried out through the account .
By creating the account and/or using the content and/or placing the orders, the client/user/buyer expressly and unequivocally accepts the terms and conditions of the site in the latest updated version that is communicated within the site, existing on the date the account was created and/or the use of the content and/or the date of placing the order.
After the creation of the account, the use of the content is equivalent to the acceptance of the changes made to the terms and conditions of the site and/or the updated versions of the terms and conditions of the site.
The terms and conditions of the site can be modified at any time by https://website-complet.com, they being opposable to clients / users / buyers from the date of display on the site. Acceptance of the site’s terms and conditions is confirmed by ticking the corresponding checkbox on the site and/or by sending the order and/or by making an online payment.
REGISTRATION OF REVIEWS, COMMENTS, QUESTIONS AND ANSWERS
The information entered can be both positive and negative, and will refer to the characteristics and how to use a product or service.
When registering a certain review / comment / question / answer on the site, users / customers / buyers grant the seller a non-exclusive, perpetual, irrevocable, territorially unlimited license and give the seller the right to use, reproduce, modify, adapt, publish, translate, distribute and display this content.
Each user / customer / buyer, when registering a review / comment / question / answer in the mentioned sections, undertakes to comply with the following rules:
to refer only to the characteristics and/or the way of using a service, avoiding information related to aspects that can change (price or promotional offers) or information related to the way the order is carried out;
to use only the Romanian language. Words or expressions that, although not considered Romanian, are widely used in all environments related to the respective field are also allowed (eg: mouse, notebook, plug and play, etc.);
to use appropriate, non-offensive language, without terms that may offend or affect any other user / client / buyer. Discrimination based on religion, sexual orientation, race, political orientation, etc. is prohibited;
to ensure that the information entered by them is realistic, correct, non-deceptive and in accordance with the applicable laws, thus respecting the rights of other parties, copyright, trademark, license or other property rights, publicity or privacy;
to use this facility only to communicate or obtain additional details about a certain product or service on the website without referring to other companies that promote the sale and purchase of products or services;
not to provide or request, in any way and to any extent, personal data (contact details, information about the delivery or home address, telephone numbers, email addresses, name and/or surname, etc.) or any other information that may cause the disclosure of this personal data;
not to enter information and/or details about URLs (links) from other commercial sites that carry out the same commercial activity as the Seller;
not to try to defraud the services provided by the seller or to write reviews / comments / questions / answers that contain advertising materials;
not to use the review / comment / question / answer as a means of communication with the seller, in this sense the contact details of the seller registered on the website will be used.
In addition to a realistic critical evaluation, when writing a review, the user / client / buyer will also add a relevant rating for the related service. The reviews, together with their corresponding ratings, will influence the general rating of the product or service, a number that appears in parentheses next to their title. Thus, a review accompanied by a high rating leads to an increase in the overall rating, and a review accompanied by a low rating leads to a decrease in the overall rating.
When a review / comment / question or answer is flagged by a user / client / buyer as having inappropriate content, from a strictly subjective perspective, this content is carefully examined by the seller to determine if it violates the https Terms and Conditions ://website-complete.com.
If the seller finds repeated violations of the Terms and Conditions, he reserves the right to suspend the possibility of the user / customer / buyer to write reviews / comments / questions or answers.
For notifications or complaints related to the purchased service, buyers have at their disposal the notifications form on the Website: https://https://website-complete.com. The maximum term for resolving complaints or notifications is 30 calendar days from their receipt.
None of the parties will be liable for non-execution of its contractual obligations, if such non-execution on time and/or in an appropriate manner, in whole or in part, is due to a force majeure event. Force majeure is the unforeseeable event, beyond the control of the parties and which cannot be avoided.
If, within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the full termination of the contract without any of them being able to claim other damages-interests from the other.
APPLICABLE LAW – JURISDICTION
This contract is subject to Romanian law. Any disputes arising between https://website-complete.com and clients/buyers will be resolved amicably or, if this is not possible, the disputes will be settled by the competent Romanian courts.
Cookies and similar technologies policy
This policy refers to cookies and similar technologies used in website-complete.com.
Cookies are used for the following purposes:
to analyze the behavior of website visitors,
What are cookies?
Cookies ensure a pleasant browsing experience for users. Cookies can also be used to prepare aggregated anonymous statistics useful in understanding how a visitor navigates our website, allowing us to improve the structure and content of the site, without allowing the user to be personally identified.
What cookies do we use?
We use two types of cookies: per session and persistent. Session cookies are temporary files that remain in the user’s terminal until the session ends or the application is closed. Fixed cookies remain on the user’s terminal for a period determined by the cookie parameters or until they are manually deleted by the user.
How are cookies used by this site?
A visit to this site may place the following types of cookies:
cookies strictly necessary for the operation of the site
cookies for advertising
Strictly necessary cookies and/or similar technologies are essential for the proper functioning of the site, being set on your device when accessing the site or following actions performed on the site, as the case may be. You can set your browser to block cookies, but in this case certain sections of the website will not be displayed correctly.
Do cookies or similar technologies contain personal data?
If you want to block cookies, some functions of the site will be stopped, and this may generate certain malfunctions or errors in using our site.
Managing preferences regarding the placement of cookies
Why are cookies and/or similar technologies important to the Internet?
Cookies and/or similar technologies are central to the efficient functioning of the Internet, helping to generate a user-friendly browsing experience tailored to each user’s preferences and interests. Rejecting or disabling cookies may make some sites or parts of sites impossible to use.
Useful links and additional information
If you want to find out more information about cookies and what they are used for, we recommend the following links:
Microsoft Cookies guide
All About Cookies
Access to place an order is allowed to any customer / buyer. For justified reasons, website-complete.com reserves the right to restrict the access of the Customer / buyer in order to place an order and / or to some of the accepted payment methods, if it considers that based on the behavior or activity of the customer / buyer on site, its actions could harm website-complete.com in any way. In any of these cases, the client/buyer can contact the customer relations department of website-complet.com, to be informed about the reasons that led to the application of the aforementioned measures.
Communication with the provider can be done through direct interaction with him or through the addresses mentioned in the “contact” section of the website. The seller has the freedom to manage the information received without having to provide justifications for this.
Upon delivery of the services by the provider and their payment by the buyer, the buyer will be asked to write a review related to the purchased good or service. The request will be sent to the email address entered by the buyer in the account. In this way, the buyer contributes to the information of other possible users / clients / buyers on the site and is actively involved in the development of new services and in detailing the characteristics of the goods as completely as possible.
Processing of personal data
We consider ensuring the right to the protection of personal data as a fundamental commitment, therefore we will dedicate all the necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR “), as well as with any other legislation applicable on the territory of Romania.
We generally collect your personal data directly from you, so you have control over the type of information you give us. We receive information from you regarding your email address, name and phone number in order to respond to your offer request or to send you our newsletter.
The General Data Protection Regulation recognizes a number of rights in relation to your personal data. You can request access to your data, correction of any mistakes in our files
and/or you can object to the processing of your personal data through the unsubscribe option or through an email with the GDPR subject to the email address [email protected].